Phone works but haven't activated yet?

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  • Question
  • Updated 5 years ago
  • Answered
Do I need to activate my phone? When I use my phone it works? I'm on a monthly plan.
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Sheldon Chan

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Posted 5 years ago

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Chad Burr, Mobile Master

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Where are you? Did you just upgrade? If you did all that has to be done is for the old sim to be placed into the new phone. As long as the sim is active, the phone is active. Enjoy
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Sheldon Chan

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Brand new customer, I'm in Toronto
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Chad Burr, Mobile Master

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Yup so as long as your sim is working your phone is too. Nothing more to do.

;-)
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Sheldon Chan

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Strange, why do some new customers require activating while others do not? I mean I just got this SIM with my phone today.
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Zaphod Beeblebrox

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It all depends on the phone itself and if it is postpaid vs prepaid service. There are times a postpaid sim card phone (HSPA/LTE) requires programming but it is rare. Non-SIM phones (CDMA) usually require programming in order to be used.
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Sheldon Chan

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I bought a Samsung Galaxy Ace II with a monthly plan
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Zaphod Beeblebrox

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Still a hit or miss scenerio. I can't say there is one or more specific models of phones. From my experience in tech support, it's pretty random

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