Phone won't text

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  • Updated 6 years ago
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I just got the samsung galaxy 2 and my phone will only send texts and receive texts from other koodo phones.
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Kat Parrott-Mautner

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Posted 6 years ago

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Paul Deschamps, Mobile Master

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Try doing a battery & SIM Card pull.
While the phone is on, take out the battery and SIM Card for a minute then replace them and turn it on and see if that helps. Also make sure your phone is not set to 2g only.
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Kat Parrott-Mautner

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It still doesn't work. I'm guessing it has something to do with the settings on my phone?
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Paul Deschamps, Mobile Master

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Can you call out or receive calls? Is it only text that works?
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Kat Parrott-Mautner

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Yea I can receive calls but I can only send and receive texts from other koodo phones..I cannot receive texts or send texts to other phones.
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Aaron MacIntyre

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You should give Koodo service a call. I'd use a different phone besides your cell if possible, so they can troubleshoot on the phone. The service number is 1-866-995-6636, or *611 from your cell if you have to use it.

I just tried deleting random settings off my SII, and I couldn't replicate your problem. I'm guessing something might be screwed on Koodo's end, since your able to send texts with in the Koodo Network no problem
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Paul Deschamps, Mobile Master

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Are you sending texts with the full 10 digit #?

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