phone won't take a charge

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  • Updated 4 years ago
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I plugged my phone into my 2 cars, laptop, and all of them doing the same thing. Phone won't take a charge. I pulled the battery out all is clean, no moisture. Not sure if maybe the battery is dead and needs to be replaced.
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Carla F

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Posted 4 years ago

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If you head into one of the koodo kiosks, they may be able to test another battery in your device(assuming its a device thats available). Then you can see if its the phone or the battery. Then you will already be there to send phone for repairs, if its still under warranty.
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Dennis, Mobile Master

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Are you using a different cables to test when plugging it into the phone?

If so then it could be the be the battery or the port in your phone.

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