Phone wont charge and its 4 old 4 months old

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My phone wont charge and its only 4 months old what can i do. Also what will happen to my tab if i cant use it.
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Candy White

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Posted 4 years ago

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Jonathan I, Mobile Master

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What phone is it? It may just be the charger or the wall outlet you're using. We need more information, such as will it not hold a charge, does it not recognize that your phone's charging, won't turn on, etc.?
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Chad Burr, Mobile Master

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So depending on if the charger port is damaged, it may or may not be covered under the one year manufacturer warranty.

You'll need to call Koodo to get the ball rolling on that

The shop may give you a loaner to use in the meantime.

You still need to pay your bill so your tab will just continue to get paid down like always.

If you find you need to use the tab for a new phone now, you can click "pay off my tab" in the selfserve. This will reset your tab and bill you the remaining tab to your next bill.

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