phone wont call or text

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  • Updated 4 years ago
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My phone wont send texts or accept calls or make calls. It says not registered with network
Photo of Cassandra Louise Checkley

Posted 4 years ago

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Chad Burr, Mobile Master

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There is a nation wide outage at the moment. They're working on it
(Edited)
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Nabil, Employee

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Hey Cassandra Louise,

The issue is now resolved.

You just have to remove/reinsert the SIM card as well as the battery (if applicable) : it refreshes the phone system.

If you,re still not able to connect to the network, give us a call by dialing 1-866-995-6636 (option #6) from a land line.

Thank you for your patience and your understanding.

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