Phone speakers not working help!!!

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  • Updated 5 years ago
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Ok so my iphone 4 speakers just randomly stopped working like at times I hear sound and then it's gone and when I try to but the volume up the little volume picture doesn't even show up or anything and I can even hear when I get phone calls or texts so its kinda annoying, I want to know if I can get it fixed for free or if I have to pay and were do I have to go?!!!!
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Francheska Ruiz

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  • confused,sad

Posted 5 years ago

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Jonathan I, Mobile Master

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Well from day one, all warranties/repairs are done through Apple. You have to make an appointment at an Apple store through the Genius Bar to get any servicing done. They run a diagnostic and see what the issue is, if any. I've heard of this issue before; I poked around the Apple forums once or twice and saw people posting the same thing.

If it's under 1 year old then it should be covered and they'll usually just take the old phone to refurbish it and give you a new one.
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Same problem has been reported on apple discussion by an iphone user, they suggested a fix for it.
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Jorden, Mobile Master

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If the volume slider is not showing up in your music app and things like that when you're having this issue, it's because your phone thinks it's docked on speakers. This can be caused by corrosion to the contacts, and if that is the case the phone is usually liquid damaged and then not covered under warranty.

Making sure cables/docks you are plugging in to are clean can help avoid this issue as well.

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