Phone number to call for assistance?

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  • Updated 5 years ago
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I have a problem with my bill and can't find a phone number that I can call to correct my problem. Is there a number that I can call for billing management?
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BigNothingXO .

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Posted 5 years ago

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Ahmad

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*611 from your Koodo phone or 18669956636 from any other phone. What's the issue, if you don't mind me asking. Maybe one of us here can help
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BigNothingXO .

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Thank you for letting me know that.

The problem is that I was charged for a long distance call even though I have a Canada wide plan. What's weird is that the call I was charged for,is in my own city. I don't understand how it could have been charged as long distance.
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Timo Tuokkola, Mobile Master

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Are you sure it is billed as long distance and not extra airtime?
If it is indeed LD, did it happen on the same day as a plan change?
If it did, it's still an error, but that's probably why it happened.

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