Phone Number Selection (Pre-Paid or Monthly)

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  • Question
  • Updated 4 years ago
  • Answered
I'm currently in the process of registering a Pre-Paid phone for my son. Pre-Paid section for selecting phone number only shows 6 number at a time unless you refresh the screen.

There must be better system showing all available numbers, does the Koodo store have better options?
Photo of hlouie


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Posted 5 years ago

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Photo of Myke


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What you see is what you get. If you don't like the selection, you can try and get a specific number.
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David Wheatcroft

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I am a prepaid customer in Victoria...the number selections are all 778-67x-xxxx. Which is no big deal except my father has developed dementia and has a difficult time with 778 numbers. Wondering if there is a way to get a 250 number through customer care and if they waive the fee in situations like this one.
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Mayumi, Mobile Master

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Hi David. I would call customer service and tell them your situation, and ask them if you can use area code 250 for your area. ( there is no option to do it through self serve)
We can't tell if they can waive the fee or not here...but it doesn't hurt to ask :)

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