Phone not activated! Help!

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  • Updated 5 years ago
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Phones have been deactivated. Help!
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Steve Cross

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Posted 5 years ago

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Jonathan I, Mobile Master

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Have you made sure your bills are up to date? Also, are you on spending cap program? I would call customer service to see what's wrong.
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Steve Cross

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We just joined koodo in mid July. I setup automatic payments. There is no way for us to call anyone. We are on vacation and need to have our phones working. Please help!
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Ivan, Mobile Master

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Call customer service at 1-866-995-6636 (if within Canada/US), otherwise call 001-647-788-4337 if outside North America.
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Steve Cross

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Phones are working. Had to dial #611 to get to customer support. Problem solved.

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