Phone is saying "invalid card"

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  • Updated 4 years ago
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I just got a moto g phone. Was working for an hour but now it's saying "invalid card" and i'm not connected to a network. Just got the phone today so still not totally an expert at operating the phone
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Kailey Keane

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Posted 4 years ago

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Jorden, Mobile Master

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Usually that can mean an issue with your account or sim card.  Try turning the phone off, taking it out/putting it back in and rebooting it.  If not you will likely need to return to the store or call in for tech support to take a look at things.