PHONE WONT WORK. GALAXY S7. 3 WEEKS OLD.

  • 1
  • Question
  • Updated 2 years ago
  • Answered
JUST RED LIGHT ON THE TOP. WONT TURN ON OR DO ANYTHING
Photo of Tim Trotechaud

Tim Trotechaud

  • 80 Points 75 badge 2x thumb

Posted 2 years ago

  • 1
Photo of Timo Tuokkola

Timo Tuokkola, Mobile Master

  • 140,002 Points 100k badge 2x thumb
Is it charged? If so, try holding the power and volume down buttons for 10 seconds to force a reboot.
Photo of Tim Trotechaud

Tim Trotechaud

  • 80 Points 75 badge 2x thumb
thank you that rebooted phone and now works. but did not charge. still wont charge
Photo of David

David, Mobile Master

  • 89,024 Points 50k badge 2x thumb
Check a different charging cable and a different charger to see if either is the culprit.
Photo of Nabil

Nabil, Employee

  • 6,620 Points 5k badge 2x thumb
Still experiencing issue Tim? Please let us know. Thanks!