phone will not connect to network

  • 1
  • Question
  • Updated 7 months ago
Phone will not connect to network.  Iphone 5S.  just happened yesterday.  Have powered phone on and off....have removed sim and restarted phone.  Still will not connect to the network.  Shows SEARCHING in upper left hand of screen.
As an added point, this type of customer service bites HUGE
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Malkin

  • 70 Points
  • super beyond frustrated and who cares how I am feeling...fix the damn problem

Posted 7 months ago

  • 1
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Allan, Mobile Master

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If you put your sim in another phone will it connect to the network?
Are all your bills paid?
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Robert, Mobile Master

  • 107,602 Points 100k badge 2x thumb
Did it ever work with Koodo's network?
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Dennis, Mobile Master

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Try Settings>General>Reset>Reset network Settings