phone will not accept calls

  • 1
  • Question
  • Updated 8 months ago
Phone will not accept calls. It goes directly to voice mail
Photo of Valerie Mitchell

Valerie Mitchell

  • 20 Points

Posted 8 months ago

  • 1
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 192,756 Points 100k badge 2x thumb
Hi Valerie, Do you have an active base plan with minutes or a talk booster with minutes? You can call out?
If so make sure do not disturb isn't on in your phones settings
Photo of David

David, Mobile Master

  • 83,290 Points 50k badge 2x thumb
Also restart your phone. That step fixes a lot of ills.