phone wifi trouble

  • 1
  • Question
  • Updated 3 years ago
  • Answered
i have a moto G with android and ever since it updated it wont connect to any wifi and it keeps telling me that my texts were not sent but i always get replies so they obviously did, please help!!
Photo of Luisa Grottker

Luisa Grottker

  • 70 Points
  • frustrated

Posted 3 years ago

  • 1
Photo of Ahmad

Ahmad

  • 96,102 Points 50k badge 2x thumb
Hey Luisa. Try this article for help: http://www.digitaltrends.com/mobile/m...
Photo of rikkster

rikkster, Mobile Master

  • 68,252 Points 50k badge 2x thumb
If you've recently upgraded to the latest Android operating system (Lollipop), try factory resetting your Moto G. Go to: Settings > Backup & reset > Factory Data Reset - tap Reset Phone. This will wipe everything from your phone, though it should resolve any issues you're having with Wi-Fi and text messaging.

This conversation is no longer open for comments or replies.