Phone upgrades

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  • Updated 2 years ago
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So i was looking at upgrading my phone, how would upgrading work if i were to order a phone online? Would i activate the new phone once it reached me then send back the old phone or how would this work? Any help is appreciated.
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Dustin Sargent

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Posted 2 years ago

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Mathieu, Mobile Master

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Hi Dustin,When you order a phone online, Koodo will ship it to the address registered to your account. I believe it comes with a SIM card and you can swap the phone in and then swap the SIM number.You get to keep your old phone though, no need to send it back
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Dustin Sargent

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Oh alright, i guess with online only though i wouldn't be able to pop into the store and get the phone? If not typically how long does shipping take if i were to order it today? And does it ship during weekends or just week days. I was going to go with the lg g4 but the lg g5 is $0 with tab medium
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Mathieu, Mobile Master

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If the phone is online only, you can only order it online. From start to finish, you will get your phone within 10 business days.
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Dustin Sargent

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Thank you very much for the help, one final question. My previous tab bill will show up on my next koodo bill and that is when i would pay it? No need to pay it when i first order the phone
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Chad Burr, Mobile Master

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That's correct.