Phone upgrade cost - promo discount not being applied?

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  • Updated 2 years ago
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I signed up with Koodo forever ago, so long that I have a positive tab of almost $70. My nexus 4 has started acting up so I started thinking about upgrading, and then I receive a text message from Koodo offering me $100 off of any new phone. I'm not sure how to actually get that $100 discount though.

I tried going through the buy a phone process to see what the price and plan cost changes would be, and it seemed to be subtracting my positive tab but not subtracting the $100. Is there something else I need to do for that to be subtracted, or do I have to take a leap of faith and trust that the discount will be applied after the order is complete and before the charge hits my credit card?
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Chris Spinney

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Posted 2 years ago

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Mathieu, Mobile Master

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Hi Chris,

You need to go to the  Koodo kiosk to be able to use the promo.
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Chris Spinney

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Thanks!

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