whenever i try to text, every few letters my phone will stop texting, like ill be texting normally then the keyboard will go away. ive had this phone for a while and its never done this, now all of a sudden it wont like me type more then a few letters without colsing the keyboard what should i do?
Keep in mind that when doing a factory reset you will lose all your data from your phone so be sure to back up any personal data you don't want to lose. So in order to do the factory reset you go into Settings then select Back up & Reset and then select Factory Data Reset. This will make the phone just like when you turned it on for the first time.