phone texting issue!!!! help!!!

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  • Updated 4 years ago
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whenever i try to text, every few letters my phone will stop texting, like ill be texting normally then the keyboard will go away. ive had this phone for a while and its never done this, now all of a sudden it wont like me type more then a few letters without colsing the keyboard what should i do?
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Emmy Evans

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  • annoyed

Posted 4 years ago

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Daniel Gunn

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Hi Emmy,

What phone do you have? If you can remove the battery from it just pull the battery out while it's on to do a soft reset and replace the battery and turn it back on. Once it's back on test it to see if you get the issue again.

Hope that helps
(Edited)
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Emmy Evans

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i have a nexus S and i did that a few times but i still have the same issue.. i also forgot to mention the dropped my phone earlier too, would it have anything to do wth that?
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Daniel Gunn

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Hmm, dropping your phone can affect internal components of the phone, the keyboard is software related, you may have to do a factory reset of the phone to see if that fixes the issue.
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Emmy Evans

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how do i do that?
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Emmy Evans

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and will if arease everything on my phone?
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Daniel Gunn

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Keep in mind that when doing a factory reset you will lose all your data from your phone so be sure to back up any personal data you don't want to lose. So in order to do the factory reset you go into Settings then select Back up & Reset and then select Factory Data Reset. This will make the phone just like when you turned it on for the first time.
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Emmy Evans

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okay, ill try that

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