phone stolen

  • 1
  • Question
  • Updated 1 year ago
  • Answered
my phone was stolen today in subway restaurant...and its on cctv footage..does koodo replace me new phone?
Photo of Justin Parker

Justin Parker

  • 70 Points

Posted 1 year ago

  • 1
Photo of David

David, Mobile Master

  • 83,538 Points 50k badge 2x thumb
No. Koodo will swap or refund a phone within the first two weeks, and the manufacturer will address manufacturing faults for 12 months. Extended warranty service CEOs will also cover accidental damage, but none cover loss or theft.