Phone/Simcard problems

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  • Updated 2 years ago
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I have a nexus 5 phone inside also has a sim and bought a new s6 edge but the sim doesn't fit. Can i get a new sim card and keep the same plan and number? Will i get the sim card the same day i go to the store and how much is it ?
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Joelle Guevarra

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Posted 2 years ago

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rikkster, Mobile Master

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$10 for a new SIM card and you'll get the new SIM card the same day if you visit a Koodo shop. The S6 Edge takes a nano-SIM card. You can keep the old number by going into your self serve account and selecting Change SIM Card. You'll be entering the serial number of your new SIM card. The SIM card in your Nexus 5 can no longer be used from that point on.
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Joelle Guevarra

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Does it have to be a koodo shop? How bout like Ralcomm? a partnered retailer i think...
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BobTheElectrician

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You had better call ahead. My experience with retail partners is that they have little interest in answering the phone, let alone in selling a SIM only since there's no substantial commission attached.
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rikkster, Mobile Master

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They might, best to call ahead to see if they carry them. I noticed The Ralcomm Group is a licensed dealer of Telus Mobility. If not, a Koodo shop will have them.
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Joelle Guevarra

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ok thanks for the answer cheers

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