phone service and actual phone suck

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  • Question
  • Updated 4 years ago
  • Answered
I am upset...i bought koodo phone...it hangs up, it wont stay on page...cant press buttons...plus i am due today...should have til midnight today...why cant i use my talk minutes...this is terrible business
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Danny Dettoni

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Posted 4 years ago

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Cameron Jones

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That's too bad - is it under warranty? Go to a shop near you to get it repaired...or maybe time to get a new one?
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Trevor Newark

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A new phone? he said he just bought it...SHOULD NOT HAVE TO buy a phone every year....the phone SHOULD LAST the length of the term.....INCLUDING THE CRAPPY BATTERY CONNECTIONS
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Chad Burr, Mobile Master

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Trevor your phone had a warranty. JONATHAN I replied to your first post.
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Nabil, Employee

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Hi Danny,

We'd love to help however we do not have access to your account here for privacy purposes.

Can you please send us an email to: http://koo.do/11eMLdy. You'll need a valid Self Serve account for verification and while filling out the form select the 'Equipment' category.

For immediate assistance, we recommend that you go to a Koodo shop nearby (http://koo.do/IVOQTV) and let a rep have a look at your phone.

Thanks

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