Phone says invalid card

  • 1
  • Question
  • Updated 9 months ago
My phone stoped working this morning. It's says SIM invalid
Photo of Israel Aaron Resendiz Silva

Posted 9 months ago

  • 1
Photo of Allan

Allan, Mobile Master

  • 50,676 Points 50k badge 2x thumb
Try restarting your phone and reinserting your sim card.
Are all your bills paid and you have an active plan on your account?
Photo of David

David, Mobile Master

  • 83,330 Points 50k badge 2x thumb
Sometimes SIM cards go bad, and cease to work. If Allan's suggestions do not work, you may wish to Test another SIM of a friend, or take your phone to a Koodo booth, and test there, with a corporate SIM. You can buy a fresh SIM if necessary, and update your account through Self-serve (change phone).