phone reactivation

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  • Question
  • Updated 5 months ago
  • Answered
Hi there i made a payment to Koodo  mobile, when will my phone be reactivated?
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Raymond Chou

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Posted 2 years ago

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Chad Burr, Mobile Master

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Was your phone disconnected for non payment? There's a 35$ reconnecting fee. Unless you're on prepaid and in that case you'd need to choose a base plan after topping up.

If your account went to collections (CBV) you'll need to call Koodo to discuss your account status.
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Tanner Klassen

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Can pay the fee via my account?