Phone Number Reactivation

  • 1
  • Question
  • Updated 9 months ago
  • Answered
Hello, I left Canada in August and since I was going to be away for a long time I requested that my service plan be cancelled which was done. I do not however wish to lose my number so can I reactivate my number on a seasonal hold until I get back to Canada? I have tried to check if this was possible on self serve but I don't see anyway of doing that on my own. I will appreciate your help.
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Sunday Lizu

  • 70 Points

Posted 9 months ago

  • 1
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David, Mobile Master

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If you cancelled your plan in August, it has been closed, and vacation hold is not available. By now, your number would be returned to the pool for others to use.
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Yeah if it was cancelled in the first 4 days of August. Less than 15% chance.
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Phone Koodo. They will tell you if your number has been reused.
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Mayumi, Mobile Master

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I was told they will release a number into the pool after 90 days when I canceled my number/line.(Long time ago, so they mght changed the rule)
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Anjii Ashfield

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I was told that I had 90 days to reactivate it if I wished. Yesterday was day 85 and there was no problem