Phone number changes can only be completed once every 90 days through your online account.

  • 1
  • Question
  • Updated 2 years ago
  • Answered
We are unable to complete your request at this time. Phone number changes can only be completed once every 90 days through your online account. i change phone number one time and try to change phone number again,any idea how to clear this problem?
Photo of jeffery1

jeffery1

  • 80 Points 75 badge 2x thumb

Posted 2 years ago

  • 1
Photo of Goran

Goran, Mobile Master

  • 90,544 Points 50k badge 2x thumb
I'm going to ask the obvious : has it been 90 days since you last changed your number then ?
Photo of jeffery1

jeffery1

  • 80 Points 75 badge 2x thumb

nope, every time change number takes 90 days waiting

Photo of Goran

Goran, Mobile Master

  • 90,544 Points 50k badge 2x thumb
Then you will need to wait 90 days. If it is some sort of emergency you could try customer service to see about getting it changed again before the 90 days. I presume something like a stalker or something to that effect would count.
Photo of Bernard

Bernard, Official Rep

  • 75,560 Points 50k badge 2x thumb
@ Jeffrey, indeed number changes can only be done every 90 days. Customer service can't change it either as there is a date stamp on your account counting down the 90 days.