phone not working

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  • Question
  • Updated 3 years ago
  • Answered
Whenever I try to call anyone, it says emergency calling only, I can't get calls or recieve or send texts. I mean I've been on koodo for a month and my phone is a rogers phone but its unlocked and i checked my account it is topped up and everything. I don't know whats happening?
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Tahiya Jubaydah

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Posted 3 years ago

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Sophia, Mobile Master

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You said you have been on Koodo for a month... did it work before? Can you check if your base plan is active - you need to renew it each month. Did you top up?