Phone not working in the US today?

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  • Updated 3 years ago
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Hi There, my phone is not working this morning, I'm in Florida with US plan and was working yesterday not nothing today and my wife phone have the same problem. can't make anycalls. try *611 doesn't work

Gaetan D
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Gaetan Dallaire

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Posted 3 years ago

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Chad Burr, Mobile Master

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Turn the phones off and on

Where in Florida are you?

Is your bill paid?
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Gaetan Dallaire

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Already turn phone off and on, in Daveport, FL, yes bill paid

Gaetan
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Chad Burr, Mobile Master

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Goto settings

Wireless and networks

More

Mobile network

Network selection

Change to manual

Do any networks show after the device scans?

Puck ATT or T-Mobile
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Gaetan Dallaire

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That work - Thanks for your help

Gaetan
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Chad Burr, Mobile Master

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My pleasure, you're welcome.


Make sure you set it back to automatic If your service disappeares again and Upon your return to Canada
(Edited)

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