phone # not registering

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  • Question
  • Updated 3 years ago
  • Answered
My family just signed up with koodoo we brought our phone numbers over from our previous carrier but my husbands phone is showing phone # unknown under his details and we cant call or text him but ours!
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Chrystal Ann

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Posted 3 years ago

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Ivan, Mobile Master

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Sounds like an issue with the phone number transfer. Please call customer service to get this sorted out. Please call 611 from your phone (the one tat works, obviously).