phone jumping in and out of connection

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  • Question
  • Updated 3 months ago
iphone 5S will not stay connected to network - in and out a few times a minute - wifi works - tried restarting, tried removing and reinserting SIM card, no luck - been going on since yesterday
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Marco Voets

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Posted 3 months ago

  • 2
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Paul Deschamps, Mobile Master

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Are you in a different area from where you usually are where you may just not be getting a good signal? Or has any new buildings went up around you that could interfere with signal?

Are others on Koodo Telus or bell around you having the same issue?
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Dennis, Mobile Master

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Try settings >reset>reset network settings.
Note that Bluetooth and WiFi passwords will be lost
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Allan, Mobile Master

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If none of the above works you can take your phone to a koodo kiosk and have the sim tested to make sure there's no problems with it and get a new one if there are problems.