Phone is locked

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  • Question
  • Updated 1 month ago
  • Answered
Its a Samsung Lg and it says enter PUK which i dont know what it is..i cant access phone or my house phone ..Please help if you can i would appreciate it..
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Posted 1 month ago

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Paul Deschamps, Mobile Master

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We can't help here, the ONLY way is to contact Koodo like we said in the last post you posted
https://community.koodomobile.com/koo...

Also it's either a Samsung or an LG they are two different companies that make devices that run the Android Operating system
(Edited)
Yes its an LG sorry...new to me.. I will wait till someone with a phone shows up lol to call them..thank you though
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Paul Deschamps, Mobile Master

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No worries I hear this all the time ppl thinking they have a Huawei Samsung or an LG Samsung ect your not the only one, gotta learn some time and learning something new is always a great thing. Wish we could have helped directly but maybe next time you have a question. Have a wonderful day.
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Karl, Employee

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My favorite was a friend who referred to his phone as an iPhone Galaxy G6 :')
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TJ Smith

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the PUK code is a network passcode that will unlock both SIM card and Devide. Only the carrier, in this case Koodo can give you that code.  

You can call from any phones and even "public phones" (yeah they still exist) 1-866-995-6636 free of charges.