Phone has been unlocked from Bell to Koodo

  • 1
  • Question
  • Updated 6 months ago
I set up my pre-paid SIM, everything is connected but my I-Phone 4 always say "no survice" I go into settings and it states the carrier as Koodo but like I said no service. What can I do??
Photo of Jaydin Cuvilier

Jaydin Cuvilier

  • 102 Points 100 badge 2x thumb
  • frustrated

Posted 6 months ago

  • 1
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 203,220 Points 100k badge 2x thumb
Try resetting your network settings
Photo of Robert

Robert, Mobile Master

  • 106,754 Points 100k badge 2x thumb
Do you have 3G disabled?
Photo of Jaydin Cuvilier

Jaydin Cuvilier

  • 102 Points 100 badge 2x thumb
No it's connected tryna call Koodo now... Been on hold for like 15 mins
Photo of Dinh

Dinh, Mobile Master

  • 41,482 Points 20k badge 2x thumb
Hi Jaydin,
Was your account active? what did it say when you logged into your selfserve?
Photo of Jaydin Cuvilier

Jaydin Cuvilier

  • 102 Points 100 badge 2x thumb
The account is active, i have a phone nimber, went to koodo nd apple koodo blamed apple even tho the guys demo sim worked in the phone. So i went to apple nd back. Got a brand new sim, logged into my account for the guy behind desk. Done wverything you could think of.... Then i saw it said 'sim not provisioned' what does this mean??
Photo of Jaydin Cuvilier

Jaydin Cuvilier

  • 102 Points 100 badge 2x thumb
Twice now ive called koodo nd been on hpld for over an hour. First time i got so mad i hung up. Next time i didnt even get to talk to anyone after hr nd 15 nd they answered said hello and hung up.... Im so mad