Phone has been unlocked from Bell to Koodo

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  • Question
  • Updated 4 months ago
I set up my pre-paid SIM, everything is connected but my I-Phone 4 always say "no survice" I go into settings and it states the carrier as Koodo but like I said no service. What can I do??
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Jaydin Cuvilier

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  • frustrated

Posted 4 months ago

  • 1
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Paul Deschamps, Mobile Master

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Try resetting your network settings
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Robert, Mobile Master

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Do you have 3G disabled?
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Jaydin Cuvilier

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No it's connected tryna call Koodo now... Been on hold for like 15 mins
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Dinh, Mobile Master

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Hi Jaydin,
Was your account active? what did it say when you logged into your selfserve?
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Jaydin Cuvilier

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The account is active, i have a phone nimber, went to koodo nd apple koodo blamed apple even tho the guys demo sim worked in the phone. So i went to apple nd back. Got a brand new sim, logged into my account for the guy behind desk. Done wverything you could think of.... Then i saw it said 'sim not provisioned' what does this mean??
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Jaydin Cuvilier

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Twice now ive called koodo nd been on hpld for over an hour. First time i got so mad i hung up. Next time i didnt even get to talk to anyone after hr nd 15 nd they answered said hello and hung up.... Im so mad