Phone error or user error? (No full storage on new phone)

  • 1
  • Question
  • Updated 3 years ago
  • Answered
I just bought an iPhone 5C on Saturday, storage is supposed to be 8GB. I just checked my storage and I have used 4.6GB, and only have 780MB left. Is this a phone defect, or something I've done wrong?
Photo of Jennifer Benoit

Jennifer Benoit

  • 92 Points 75 badge 2x thumb

Posted 3 years ago

  • 1
Photo of Justin Robichaud

Justin Robichaud

  • 5,002 Points 5k badge 2x thumb
The phone has 8gb total. Some of that is used for the Operating System. Having 4.6gb left is normal.
Photo of Jennifer Benoit

Jennifer Benoit

  • 92 Points 75 badge 2x thumb
Wow...so 3.4GB of my storage is used up before I even add anything? :( Thanks for the help
Photo of Justin Robichaud

Justin Robichaud

  • 5,002 Points 5k badge 2x thumb
Unfortunately so. It's the same for all phones.

Check my iPhone out :( it's a 16gb and I have 12.7gb left.

Photo of Jennifer Benoit

Jennifer Benoit

  • 92 Points 75 badge 2x thumb
Dang...not the answer I was hoping for, but thanks so much for the help.
Photo of Justin Robichaud

Justin Robichaud

  • 5,002 Points 5k badge 2x thumb
Yea it's certainly a bummer.

Glad I could help!

This conversation is no longer open for comments or replies.