Phone compatibility with Koodo

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Hi,

I'm on prepaid with a Nexus 5. I'm considering getting a newer phone and I am currently looking at the Huawei Mate SE and the Motorola Moto G6 Plus. *Maybe* the OnePlus 6, but we're getting into pricey stuff for my usage.

I guess because the phones are new, willmyphonework does not have them listed yet. I was wondering if they will work on the Koodo network?

Thanks,
Michel
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Michel Renaud

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Posted 4 weeks ago

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David, Mobile Master

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In another recent comment Goran said: “You're looking for 850/1900mhz for 3g and 1700/2100 mhz or 2600mhz for LTE. That'll tell you if it works or not.”
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Michel Renaud

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I was just reading that comment when I got the notification that you had replied. Thanks! :) According to this comparison, it looks like they would both work then: https://www.gsmarc.com/huawei/mate-se/compare/moto-g6-plus/
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Chris

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The Moto G6 Plus isn't offered in North America so you will have to import that from Europe.  The regular G6 however will be south of the border.

I brought my Moto G5S Plus up from NYC and works great on Koodo. 

I love the clean Android with the Moto but updates and support from Lenovo are a crapshoot.  I'll be looking at other options for my next devices.
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Chris

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That only applies to carrier locked/specific models.  All Moto unlocked devices are considered to be retail channel and are updated directly from Moto and not the carrier. 

In the case of my Moto from the US, it is unlocked and part of RETUS (retail US update channel).  

I have been receiving updates (up to March 2018 patch level at present) but I was on June 2017 patch level until about Feb of 2018.  I had to join the Moto forums and finally things started to rock and roll for my two handsets.  Another Canadian importer experienced the same results.
Since Lenovo has taken over the Moto brand, updates have been slower.  Obviously the best updates is through an AndroidOne device or a Pixel
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BobTheElectrician

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The other side of the coin is that the "retail channel" sets won't necessarily receive specific carrier updates. Some of my Mobile extended features are useless because they aren't set up for the proper Koodo handshaking.

I wouldn't completely ignore possible warranty issues as well.

But to get back to your original question, the hardware has to support:
HSPA 3G  850/1900 Bands 5 & 2 and 1700/2100 which must be paired together as Band 4 for LTE.

2600 and 700 are optional frequencies at this point, but would be good to have in future.

When dealing with overseas suppliers, look for AT&T or T-Mobile compatibilty.

Fast check site (you've already done this):  www.willmyphonework.net

A little more detailed:  https://www.frequencycheck.com/countries
(Edited)
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Chris

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I'm not overly concerned warranty-wise over a $200 or $300 handset that will get replaced every few years with something better.  I only deal solid vendors that will handle DOAs without issue.

As long as the device supports the current and future expansion LTE bands I am not worried about carrier specifics like VoLTE.  Heck the Canadian carriers still couldn't get the emergency alerts working smoothly a few weeks ago.  And yes mine received the Ambers alerts and fully supports all of the others.

So yeah I have great LTE data now and the phone still drops down to HSPA+ for voice calls but doesn't really matter since that functionality isn't going away any time soon.  Heck, by the time VoLTE is in use by the masses people will be more into jumping onto handsets that support 5G...
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BobTheElectrician

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Whoops....
I just noticed you are a fellow prepaid user. Don't expect any miracles in terms of extended features such as call forwarding, extended roaming, wifi calling or VoLTE.
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Michel Renaud

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I'm used to being a second-class citizen. :) I went to Koodo at Rideau Centre in Ottawa yesterday to get a nano SIM for the new phone and I'm not even in the system because I'm prepaid.
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Michel Renaud

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So, now that I've already ordered the phone, this thread explodes. lol

I ordered a Huawei Mate SE from Newegg last week (it was $294+tx = $333 in Ontario. Regular price is $324+tx). It should be arriving on Monday. It *looks* like it should work. I found it extremely frustrating to try to figure these things out. Some sites like the frequencies but not the bands, some it's the other way around. Some like more or less for the exact same model of phone. I nearly fell off my chair when I saw all the models of phones available out there. Insane.

When I went to pick up a nano SIM yesterday the guy asked what phone I had ordered and didn't blink when I told him, so I'm hoping that's a good sign (probably means nothing though). They checked if I could just punch my micro SIM before selling me a new SIM (no; too old). For $20 it's not the end of the world.

I'll report back once I've tried the phone.
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GB

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I just got Oneplus 6 and I can confirm it works on Koodo.  I had to call for help to get it setup, had to change APN.
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Michel Renaud

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Thanks. I get the feeling that this could come in handy when I receive my phone.
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Michel Renaud

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Quick update: I just picked up the new phone (Huawei Mate SE). Put the new SIM card in, entered the SIM card # on the prepaid self-serve web site and after restarting the phone it connected to Koodo. I checked the IMEI using Koodo’s web site and it confirmed that the phone should work on their network. Would be nice to have that information before buying. :)


Currently upgrading to the latest version of Android...
(Edited)
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BobTheElectrician

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Vendors are reluctant to share IMEI numbers in advance of sale due to potential for spoofing and fraud.
The frequencycheck.com link above would have reassured you as well.