Phone cancellation

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Hi I havereceived an apple I phone from my son he says that I have to change the phone company so I would like to cancel . Not sure when can I cancel I guess I have to get Telus to use the other cell phone
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Monique Bond

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Posted 3 years ago

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Daniel Kim, Mobile Master

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Hi Monique, where did your son get the iphone from? If it's a telus model, you don't have to switch since those work on koodo just fine. If you'd like to cancel, you can call koodo *611 from your koodo phone and tell them you'd like to cancel. However, if you have a plan you like, I suggest not cancelling since plans these days are not anywhere near as good as older granfathered plans. Another alternative is to have your son get the iphone unlocked from the carrier he bought it from and then you can use it on Koodo. Hopefully that helps :) Have a good day Monique :D
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Chad Burr, Mobile Master

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Just to clarify a little bit. Daniel is spot on about if it's a Telus Phone it will work just fine on Koodo. If the phone you're using now uses the same size sim card as the iPhone, all you have to do is swap the old sim into the iPhone.

If they aren't the same size you can either order the right one on koodo' s website or visit a koodo shop where the Rep will be happy to help you get going. Enjoy your new phone.

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