phone calls wont work

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  • Question
  • Updated 2 years ago
  • Answered
I am unable to make and relieve calls and i am connected to koodo network. when I call my cell phone from land line it just hangs up after dialing and when i call from my cell to land line nothing happens.
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Amanda Nowlan

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Posted 2 years ago

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Dennis, Mobile Master

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Did you recently port your number over?  
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Amanda Nowlan

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Yes on Sunday
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Dennis, Mobile Master

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Looks like a port issue.  The port should be completed but it looks like a hiccup.  you will need to contact Koodo and have them look into the port to see where the snag is
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Amanda Nowlan

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Thank you for you help !
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Kaleem Khokhar

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you also can try a hard reset. take battery and sim out of your phone and put them back after 5 minutes.