Phone call at 6:30pm Three times now

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  • Updated 6 months ago
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Why I`m I getting phone calls from this number 1-866-995-6636 ? When I look up the number says Koodo.
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Gary Nadon

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Posted 6 months ago

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Dinh, Mobile Master

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Hi Gary,
Are you a Koodo customer?
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Allan, Mobile Master

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Did you recently contact Koodo and get told you were going to receive a call back?
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Bernard, Official Rep

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@Gary, typically if an account is behind payment we try to give people a heads up before account is suspended. Not sure if this applies to you, but if you log into online account you could see if there is a past due amount. 
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Dennis, Mobile Master

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Koodo should leave voicemails and send text messages if customers are behind in their payments
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Bernard, Official Rep

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We do. We have been for years. Given OP is prepaid it would have nothing to do with payments.
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J

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Just pick up the call and ask who is this and if they say koodo ask questions about your service to make sure is koodo if they do not answer correctly is not koodo. 
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Gary Nadon

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I A'm on pay as you go Auto. top up. Never anybody on line when answered . checked on google other has the same problem.
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Dinh, Mobile Master

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I would suggest you pick up the phone when they call, then you will know the detail.
If you don't want to talk to that then just block that number.
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Ray

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It may be Koodo trying to get you to "upgrade" to postpaid. They call (and send me texts and emails) with offers like this all the time, but never leave message.
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Gary Nadon

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Did you read comment? Never anybody on line when picked up. also number called at 11:20pm
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Bernard, Official Rep

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Odd. Don't have an answer Gary. We close early evening so I'm unsure how this would be generated from our end. As per David above, I wouldn't be surprised, if at the end, it turned out to be unscrupulous elements spoofing. 
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Gary Nadon

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Yes I think so . Not Koodo at 11.32pm. Thanks
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Erwin

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That number is Koodo customer service. There may be a special offer for you to switch from Koodo Prepaid to Koodo Postpaid.

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