Phillip the supervosor went above and beyond

  • 1
  • Praise
  • Updated 3 years ago
I called Koodoo on behalf of my elderly aunt to discuss why her cell phone bill was too high and to see whether we could change back to old plan. My aunt and I I ended up escalating to Phillip, a supervisor. We were immensely impressed at the way he handled the call. Phillip treated us with upmost professionalism, was kind, understanding and clearly was willing to assist us. We felt he went above and beyond for us and we deeply appreciate his efforts.
Thank you!
Photo of Tamara DICKENSON

Tamara DICKENSON

  • 70 Points

Posted 3 years ago

  • 1
Photo of Levis

Levis, Employee

  • 2,174 Points 2k badge 2x thumb
Hi Tamara,

Thank you so much for taking the time to send us this positive feedback. It is greatly appreciated. We will make sure to pass this on to Phillip. Have a good rest of day! :)
(Edited)

This conversation is no longer open for comments or replies.