Permanetly locked SIM card

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  • Question
  • Updated 4 years ago
  • Answered
Hi! I have a Prepaid SIM card and I put the PIN number wrong so many times that is says that the SIM is now permanetly locked, how can I unlock it?
Photo of Pablo Ortiz de Galisteo

Posted 4 years ago

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Photo of Chad Burr

Chad Burr, Mobile Master

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You're. Going to need a new SIM if you entered the puk code wrong too many times

Where did you get the pin?
But my phone is not asking me for a PUK code, it only says that the sim is invalid because it is permanetly locked.

I set that PIN with my phone, settings/security... by default it was 1234 as always
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Call Koodo customer service to get the PUK code for your SIM card.

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