Payment Problem

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  • Updated 4 years ago
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I missed the payment for my bill and i usually pay with credit card on the koodo self serve app, now when i go to it, it says 0$ is owing, but my last payment was 2 months ago.. I tried calling but it is all automated voice. Now they have taken my Caller ID away and i can't do anything about it because i cant pay the amount owing.. How do i get the amount owing to pop up so i can pay my bill...
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Vince Simone

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Posted 4 years ago

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Zaphod Beeblebrox

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When you call, listen to the prompts. there will be an option to speak to a live person. Usually it would be option 5 for customer service and 6 for technical support.

1-866-995-6636 from a landline
*611 from your cell phone

Same prompts.

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