payment not showing

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  • Question
  • Updated 5 years ago
  • Answered
I paid my fee, but it is not appeared in Koodo page.
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Hye Jin Chang

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Posted 5 years ago

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Marcus Fenix

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Hi Hye - If you made the payment through bank teller/telephone/atm/onling banking it will take 3-5 business days to show up.
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Camilo_A

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Correct! and also if you see that after the time frame MarcusF said, you still don't see the payment posted on your account, you may inquiry to your Financial institution to see what was the account number they paid, sometimes just by a number the wrong account could be paid.

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