Payment did not register.

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  • Updated 4 years ago
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Made a credit card payment through, it said to try again later.
The charges were passed (they appear on my credit card, i was billed for it)
the problem is it still shows i owe the payment i already passed.
Photo of Jonatan Lacroix Gosselin

Posted 4 years ago

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Photo of Sophia

Sophia, Mobile Master

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Oh that is odd, Jonathan... I'm not entirely sure what could have happened, perhaps the Koodo self service has a little delay displaying your payment? You could always call them (*611) and ask if the payment was processed, and if not, they'll probably ask proof it was paid :)

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