payment issues

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Hello dear sir/madam

i'm trying to add my debit card to pay for my monthly base but it's not working. i have done it before but now it's not working and it's not from my credit cars holder .

thanks
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Omar Barnawi

  • 70 Points

Posted 3 years ago

  • 1
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Yannick

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Hi Omar, it will only work if your card is a Visa Debit: http://koo.do/Joixyw. You can always send your payments via online banking though! Simply add Koodo as a payee using your 8-digits account number :) Have a good day!

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Sophia, Mobile Master

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That won't work on prepaid though, only postpaid plans can be paid through online banking. Unless you have happy tidings that this has recently changed :D
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Yannick

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Hi Sophia, good catch! I missed the "prepaid" tag! Thank you :)

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