Payment issue

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  • Updated 2 years ago
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I would like to know why after I've used the pay function through the app, there are multiple times when koodo has withdrawn $0.01 from my account when I didn't authorize it, yet it doesn't get applied to my bill? I know its only a 1 cent charge but a. There's no authorization for that amount and b. I'm not having it deducted from my bill. Thanks
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Weldon Fraser

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Posted 2 years ago

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It's a pending transaction that is removed within a few days. You aren't actually charged it. It's to make sure the card is valid before applying the payment.