payment history

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  • Updated 2 years ago
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Where will I find a list of my payments I've made to Koodo?
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Judy Fenner

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Posted 2 years ago

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Ara Balian

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Login to Koodo Self Serve

Then click on Self Serve on the top row
Choose Billing/View my bill
Scroll down, there's "Download Past Bills"
Change the date to "Show all"

Or if you scroll down in Koodo Self Serve, there is other helpful links
"View transaction history"


Hope I helped!
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Judy Fenner

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this does not show me a list of my payments.  Do I have to go into each bill to look for each payment made?  Is there not a list of my payments that I've made?
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Mayumi, Mobile Master

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There is no list of the payment history.
You will need to download Ebill(PDF) each month.
You will see the "Previous charges and payments"  info on page 2 ( payment received date too)
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Mathieu, Mobile Master

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As Mayumi stated, it only shows for 2 or 3 months of transactions. In the e-bill section, you can see your bill for the past 18 months.
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lisa zach

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And that's as far back as it will go at all?
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Mathieu, Mobile Master

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You can get bills past the 18 months by calling but there is a charge for them, I'm just not sure what it is
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lisa zach

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Thanks!
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Mathieu, Mobile Master

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No problem!  Have a good weekend

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