• 1
  • Question
  • Updated 3 years ago
  • Answered
i paid yesterday at credit union,why does my bill not reflect the e- payment.
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Ralph Beatty

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Posted 3 years ago

  • 1
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Mayumi, Mobile Master

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It takes a few days to process.
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Sophia, Mobile Master

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It might take a few days for your payment to be registered, Ralph. If it was urgent, you can call Koodo to tell them you made a payment :)
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Ivan, Mobile Master

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It usually takes a few business days for any payment to be shown in your Self Serve.
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Mathieu, Mobile Master

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Hi Ralph,

As the other mobile masters have stated it does take a few days (I believe I saw a Koodo employee mention it can take up to 5 days for the payment to appear in self serve). This is typically what happens for any bank/credit union payment. If you pay by credit card, the payment shows up immediately in your self serve account.

Hope this helps!