Paying monthly bill overseas with non Canadian card

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  • Updated 7 months ago
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Hi,
I've recently left Canada, closed down my bank account and everything. But now I have a final bill from Koodo to pay. I tried paying with my Australian card but that didn't go through. I had someone in Canada try to pay with his Canadian card but I think the system rejected it too.

Lastly, I tried calling 1- 647-788-4337 (with my Australian SIM) but couldn't get through either.

Is there any other payment methods I can use to take care of this final bill? Will prepaid debit cards work?

Thanks.
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Kang Tam

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Posted 1 year ago

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Jru Gordon

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you said you dialed the Toronto (647) number, this might be a stupid question, BUT did you add the international dialing code for Australia (0011)? So you'd have to dial 0011-1-647-788-4337?
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Josie, Employee

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You'll need to register the credit card before it can be used.  Contact us through facebook private message so that we can resolve this for you
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Melissa, Employee

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Hey there! You can take a look here http://koo.do/Joixyw to see all the payment methods we accept. If your friend in Canada is ready to help you out, you can ask him to pay through his online banking application to your Koodo account and it will work (will take 3-5 days before the payment is received).  You can find your account number on the first page of your bill through self-serve.  We won't be be able ask for credit card information through Facebook as it's not a secure way of transmitting the info. Thanks! 
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Techiya Fisher

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|I an out of Canada. have to pay $6.47 and they do not accept foreign visa/ I can pay through debit but cant use the local phone. what to do?
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Allan, Mobile Master

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You can pay through your bank, all you need is your account number which can be found in self serve.