Paying first bill questions

  • 1
  • Question
  • Updated 3 years ago
  • Answered
So i just registered with Koodo. Everything works fine. But I have to pay my FIRST bill in 5 days. I've been reading and the first bill has to be paid manually, is this true? I can't do pre-authorized payments but "it may take one full bill cycle before the changes to your pre-authorized payments take effect"

Also, exactly how much will my first bill, they said it will be much more then normal for the first bill payment. Can someone tell me exactly how much so i can send money from my bank to Koodo. I'm with the $55.00 plan. ($62.15)
Photo of codyis13 .

codyis13 .

  • 252 Points 250 badge 2x thumb

Posted 3 years ago

  • 1
Photo of Mayumi

Mayumi, Mobile Master

  • 115,202 Points 100k badge 2x thumb
Did you receive your bill?
What do you mean " you have to pay your first bill in 5days"?
If your billing cycle end in 5days, then they will send you a fist bill.

And yes, you have to make a payment manually for the first time you set up the pre- authorized payment.
Photo of codyis13 .

codyis13 .

  • 252 Points 250 badge 2x thumb
If pre-authorized payment isnt ready for the first bill will Koodo automatically charge me via credit card?
Photo of Mathieu

Mathieu, Mobile Master

  • 60,848 Points 50k badge 2x thumb
Your pre-authorized payment might not kick in right away. It is recommended you do a manual payment for your first bill and your pre-authorization will start up on the next one.

This conversation is no longer open for comments or replies.