Paying $15/month for tab when they told me that is only $7/month

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  • Updated 2 years ago
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I have the moto X play and I gave away my S4mini with a promo (which by the way the one that gave me the new phone was confused about ) but I am certain that my tab balance was not going to be 350$ so why my tab balance is so high ?
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Posted 2 years ago

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Goran, Mobile Master

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Well if you got the receipt and paperwork saying you got 7 a month it should be as simple as calling them up and saying there was a screw-up.
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If you put the entire cost of the device on the Tab, then a $15/month tab charge is correct. Only if you paid anything up front would you have a lower tab payment.
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Bernard, Official Rep

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Sebastien, please take a look at the agreement you received at the time when you upgraded your phone, it states the exact amount of monthly tab contribution.