Pay as you go

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  • Updated 4 years ago
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bought a phone a year ago and now it wont even turn on, galaxy 2, was using a paY as you go plan and all I want is another phone, why on the web does it want me to pick a plan, ETC
All I would like is to buy a phone and put my sim card in and use it.
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Victoria Lewis

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Posted 4 years ago

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Curtules

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If you go to purchase a phone online it does automatically redirect you to pick a plan, but you can just proceed directly to checkout and the site will ask you if you're already a customer. Select yes and you'll be asked to log into your Self Serve (you do have a Self Serve profile, right?) then you can order.
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Sophia, Mobile Master

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Are you sure that is how it works on prepaid, Curtules? I could be wrong but I thought all you need to do is order a phone from their prepaid section here:

https://shop.koodomobile.com/phones/p...

But maybe I misread what you were saying or what was asked :)
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Curtules

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Right, I forgot the title. It would only ask for the plan if he selected "Phones" instead of "Prepaid Phones". That's where the mix up is.

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