pay bill

  • 2
  • Question
  • Updated 4 months ago
  • Answered
I have already paid my bill through my on line banking on Oct 24th but I received a new payment today . I am not sure if I paid my bill successfully on Oct 24th .Do I need to pay again?
Photo of SIQI yu

SIQI yu

  • 80 Points 75 badge 2x thumb

Posted 2 years ago

  • 2
Photo of Sophia

Sophia, Mobile Master

  • 141,558 Points 100k badge 2x thumb
What do you mean you received a new payment? Do you mean new invoice? Naturally you don't have to pay your invoices twice, but it's a bit hard to understand what you're asking here :)
Photo of Sophia

Sophia, Mobile Master

  • 141,558 Points 100k badge 2x thumb
I just looked at my self service, if you go to "billing" and if you owe Koodo an amount, that is where it would show. If it says

Total due: $0.00

Your bill has been paid in full.
Ok so my was already payed that's good thankyou for that have a good day than by for now
Photo of Daniel

Daniel, Employee

  • 5,712 Points 5k badge 2x thumb
Hi SIQI yu! According to your account all is good and your balance is at $0. Your balance is always the same and you make your payments on time each month as well. So thank you :)