past 6 months bill discrepencies

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  • Updated 2 years ago
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Will I be charged if I call Koodo reps and talk about the one payment that I missed and the one payment that Koodo has not received but visa has noted.
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Gale Cook

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Posted 3 years ago

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michael delmas

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No you will never be charged for calling koodo and youcan call by star 611 on your cell phone
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RudyW

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Not quite true. As per Chad below, if you ask them to do something you can do yourself, you will be charged, as you should.
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Gale Cook

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many many many thanks!!
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Chad Burr, Mobile Master

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You only are charged if you ask customer service to make a change in your account that you could have made yourself via self serve. And even then if you had a problem changing it, they wouldn't charge you.

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